Effective August 1st, 2024
14+ days before class starts = Free transfer to any other Dream Maker workshop or Full Refund.
5 – 13 days before class starts = Free transfer to other dates for the specific class or refund of 75% of total fees.
2 – 4 days before class starts = Free transfer to other dates for the specific class or refund of 50% of total fees.
Less than 48 hours notice = Transfer to other dates for the specific class with 25% rescheduling fee. No refunds offered.
No notice/No show = no transfer or refund
To be eligible for refund or class transfer, you must contact Dream Maker via email, messenger, or text message BEFORE the class. If we are busy setting up for the class, we’ll at least have the timestamp on your message to go by. Do not call.
In all cases, you may send another person in your place. A heads up to us is appreciated but not required. Additionally, if we are able to fill your spot from the waiting list, you will receive a full refund or transfer with no additional cost. The sooner you contact us about your cancellation, the more likely we’ll be able to fill. your spot.
Class Transfers
We do not guarantee that a class will be offered again or that it has sufficient space. Class transfers are a one-time option and must be used within 6 months. If it is 14 days or more until your class, you may transfer to any workshop type and you’ll pay the difference, or we’ll refund you the difference in cost. If it is 13 days or less, transfers are only offered to the same workshop. This is because we’ve likely already incurred the cost of supplies.
Class Minimums
Classes that fail to meet minimum enrollment may be cancelled and refunded. Unless otherwise stated, this minimum is 4 paid attendees for classes held at Dream Maker and 6 for classes held at other venues. We generally hold ticketing open until 48-72 hours before a scheduled event, then make a determination as to whether to continue. Do not wait until the last minute to enroll because you’re afraid a class will be cancelled. When everyone does that, it ensures that a class will be cancelled. You will be notified by email 24-48 hours before a class is scheduled if we are unable to meet enrollment.
Cancellation by Dream Maker
If we cancel a class due to instructor illness, power outage, weather/disaster, etc, we will first attempt to reschedule the class and transfer to the new date. If you’re not available for the rescheduled date, you will be refunded.
